Oak Bluffs selectmen on Tuesday agreed to forward a complaint about Ben David Auto Refinishing to the state office of consumer affairs after an allegation surfaced that shop owner Eric Ben David may have forged a customer’s signature on a check from an insurance company and then cashed it.
Yvonne Harding of Valley Stream, N.Y., sent a letter to selectmen dated August 26 expressing her “extreme displeasure” with service she received after somebody accidentally backed into her car and her insurance company directed her to Ben David Auto Refinishing.
According to Ms. Harding’s letter, she dropped her car off at the auto shop on Naushon avenue on August 4 and picked it up August 15. Around that date she learned from her insurance carrier GEICO that Mr. Ben David had cashed her check, even though she had not endorsed it.
“During this process, we were made aware that he has many similar complaints filed with the Oak Bluffs police department,” the letter states.
At Tuesday’s selectmen’s meeting, Oak Bluffs police chief Erik Blake said there have been about a half dozen complaints about Ben David’s Auto Refinishing in recent years, altho ugh the complaints have been civil and not criminal in nature.
After brief discussion, selectmen agreed to forward a copy of Ms. Harding’s letter along with a copy of the alleged forged check to the town police department and the Massachusetts office of Consumer Affairs and Business Regulations.
“We take these complaints seriously . . . we want to be responsive to our year-round residents and our seasonal visitors,” chairman Ronald DiOrio said following the meeting. “At this point we are not sure if these allegations are accurate . . . but we do expect a certain level of trustworthiness from our businesses.”