The Steamship Authority has cancelled a series of planned information sessions on the future reservations system, scheduled for Sept. 15 online, Sept. 17 on Martha’s Vineyard and Sept. 21 on Nantucket.
The cancellations followed a Steamship Authority board meeting Tuesday morning in which general manager Alex Kryska asked the board to consider delaying the full launch of the new system until the second quarter of 2027, to allow more testing.
“There’s a lot of heavy lifting being done, and it’s proving to be a lot harder to reach those goals than we expected,” Mr. Kryska said, noting the complexity of the Steamship Authority’s ticketing operations.
“If we had taken an off-the-shelf [computer ticketing] system, we would have been there by now. But because we are actually adapting that system, it’s taking longer,” he said.