The governing board for the Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority agreed Tuesday to hold additional meetings over the winter months to discuss the 140-page independent review of boat line operations released Monday.
“We all know that there are so many strings and facets on this thing; I think it would be good collectively to meet as a board and converse openly, back and forth, and then make some recommendation for direction to the management,” said Barnstable governor Robert Jones.
“I think that’s a great idea, and I think the sooner the better,” said Vineyard governor Marc Hanover. “I hope management is prepared to move quickly in filling the positions that need to be filled and seeking out additional help.”
The regular monthly board meeting at the Hyannis terminal was the second session in less than 24 hours. Monday night at Falmouth High School, the board — minus New Bedford governor Moira Tierney, who was absent then but present Tuesday — received a public presentation of the independent review by HMS Consulting of Seattle.
The report’s 10 key recommendations include:
• Hiring additional managers.
• Adding performance goals for managers.
• Opening management recruitment to outside candidates.
• Systemizing training materials and moving to document-based standards, rather than management memos.
• Creating a mission statement and developing a strategic plan.
Setting an agenda for SSA management is a new direction for the board of governors, which has long operated in what Mr. Jones called a “bottom up” fashion. Each month, boat line executives provide the board with an agenda and supporting documents, and “with very few questions we approve or disapprove or amend,” Mr. Jones said.
No dates have yet been set for the special meetings.
In other business Tuesday, governors heard a report and viewed slides of demolition and reconstruction work at the Woods Hole terminal. The $60 million project is lagging behind schedule due to the difficulty of removing old sheet pilings and other debris from the bulkhead, general manager Robert Davis said.
“We’re working on a plan for how to make up the time,” Mr. Davis said.
Board members approved the purchase of four new parking lot buses that will have perimeter seating and mid-body luggage racks, similar to airport shuttles. The new vehicles are expected to begin shuttling passengers between the Woods Hole terminal and the Falmouth lots in late 2019 or early 2019.
Before entering a closed session to discuss real estate, litigation and employment matters, governors changed places on the board for the year ahead. Robert Ranney of Nantucket is stepping down as chairman, replaced by Mr. Jones, currently the vice chairman. Mr. Hanover moves from secretary to vice chairman and Falmouth governor Elizabeth Gladfelter is the new secretary.
Returning from closed session, Mr. Ranney announced that the board had agreed to a mediated settlement paying $950,000 to Senesco Marine, the Rhode Island shipyard that conducted the troubled mid-life refurbishment of the ferry Martha’s Vineyard. The board also accepted the resignation of treasurer-comptroller Gerard Murphy, with several members expressing regret at his departure.
The next regular meeting is Jan. 22, 2019.
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