The Steamship Authority has released an online survey to gather public input as it prepares to develop a new website.
Posted at survey.bostonrt.com/wix/p1026190.aspx?src=ws, the survey will be active until 11:59 p.m. March 21, according to an announcement from the SSA. It is open to anyone who wishes to provide feedback about the current website and what a new website should include.
The survey should take no more than 10 minutes to complete, and qualified participants who complete the survey will be automatically eligible to enter a drawing for one of four $500 Amazon gift cards, according to the announcement
“For many of our customers, our website is the first part of their travel experience with the Steamship Authority,” SSA general manager Robert B. Davis said in a statement.” It serves as our booking engine, as a resource for travelers to research the wonderful things to do on Martha’s Vineyard and Nantucket, and as a repository for the business we conduct as a public entity. The redesign is a key project for the Steamship Authority in 2021, and I look forward to getting robust, thoughtful input through this process.”
Designed by an in-house project team of representatives from the boat line’s communications, marketing, shoreside operations, reservations and accounting departments, the survey is being conducted by Consumer Insight Associates of Brewster.
The Steamship Authority’s last website redesign launched in 2013 and was updated in 2018, according to the announcement.
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