SSA Agrees to Change Course on Commuter Cards
Louisa Hufstader

The Steamship Authority is preparing to resume its former policy of allowing the 10-ride commuter pass to be used by multiple people who are traveling together.

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Five Steps to SSA Happiness

The Steamship Authority is the lifeline to the Islands, and also too often a frustrating customer experience.

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SSA Review Set to Begin; Problems Still Plague Ferry Martha's Vineyard
Sara Brown

An outside independent review of Steamship Authority operations is set to begin next week, with staff from a Seattle-based marine consulting firm scheduled to arrive Tuesday for a site visit.

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SSA Bus Catches Fire in Palmer Avenue Lot
Steve Myrick
Falmouth fire officials are still investigating the cause of a Steamship Authority shuttle bus fire last Saturday at the Palmer avenue parking lot.
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Early Morning Ferry Trips Canceled Because of Mechanical Issues
Sara Brown

The Steamship Authority canceled two early morning ferry trips Sunday because of mechanical issues with the freight ferry Governor.

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SSA Retirements

Three longtime Steamship Authority employees are retiring this summer, including the human resources director and general counsel.

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Island Home Returns to Service Following Generator Issues
Sara Brown

The ferry Island Home is back in service after Wednesday and Thursday morning issues with the emergency generator, the Steamship Authority said.

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Seattle Firm Is Top Choice to Review SSA Operations
Sara Brown

The Steamship Authority will shortly begin contract negotiations with HMS Consulting and Technical Engineers of Seattle, Wash., to undertake a comprehensive review of operations.

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Eight Firms Vie For Job to Review SSA
Sara Brown
In a year that has been marred by a string of problems on the Vineyard route, the boat line expects to hire an outside consultant for a comprehensive review.
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Ramp Mishap With Tractor Trailer Delays Morning Ferry Service
Landry Harlan

A severed ramp cable caused a 45-minute delay for passengers and vehicles on the ferry Governor in Woods Hole early Tuesday morning.

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