Steamship Authority Crew Shortages Make Waves

The rocky start to summer is emblematic of the Steamship Authority’s staffing woes, several Steamship employees said, and on any given day ferries can be one sick-day away from being tied up at the docks.

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Short on Crew, Steamship Authority Makes Summer Schedule Cuts

The Steamship Authority Tuesday said it is dropping the Sankaty's three daily weekday round trips on the Vineyard route amid a shortage of qualified crew members.

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Crew Shortages Could Affect Steamship Summer Schedules

An industry-wide shortage of maritime workers is hampering the Steamship Authority’s ability to recruit enough crew members for the upcoming season. 

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Vehicle Reservations on Hold After Ferry Breakdown

Steamship workers discovered Friday that the Eagle ferry’s bow thruster was leaking gear lubricant, forcing the boat to go to the shipyard for repairs.

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Steamship Works to Improve Communication on Ferry Cancellations

At the ferry line’s board of governors meeting Tuesday, Steamship staff said they were increasing the number of employees who can green light cancellations, expanding the call center hours and making other attempts to improve communication with customers about the status of ferries.

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Vineyard Haven Slip Work Scheduled to End in May

The Steamship Authority's port council Tuesday heard reports on the slip work, as well as the progress on the ferry line's new freight boats.

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New Steamship Website Expected in June

Only a small list of outstanding items, including load testing and making sure reservations can be canceled and changed, are left to straighten out before the Steamship Authority launches its new website. 

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SSA Continues Argument Against Proposed Speed Limits

Steamship general manager Robert Davis went to Washington, D.C. to talk to lawmakers about the proposed right whale protective measures as conservation groups call for a hard implementation deadline.

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Steamship Cancels Several Ferries Due to High Winds, Crew Shortage

The Island is under a gale warning throughout the day, with the National Weather Service predicting up to seven-foot seas and 40-knot gusts.

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Construction of $32 Million Woods Hole Ticket Building to Start This Fall

A new terminal in the Falmouth village has been talked about going back about 10 years, and plans for the controversial ticket building were initially approved by the board in 2019.

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